Melbourne Computer Laptop Repair & IT Tech Support Services

Whether you need minor IT and tech support for your home or business, or comprehensive IT solutions for your expanding company, we’ve got you covered.

Residential

Business

IT & Tech solutions for all shapes & sizes

Residential Support

Perfect for one-off fixes or urgent issues

Best for:

Busy people who need quick fixes without commitments: Whether it’s a slow computer, a Wi-Fi dropout, or a printer that won’t cooperate, our one-off support solves your tech problems fast - no contracts or ongoing fees required. Get back to your life without the hassle

Non-tech-savvy homeowners: You don’t need to understand computers to get help. We explain everything plain and simple, making tech easy for everyone, from retirees to young families

Time-poor professionals and parents who need convenience: If you’re juggling work, kids, or a packed schedule, you don’t have time to troubleshoot tech issues. Our local, flexible service gets your devices running smoothly, with same-day or next-day support

What's Included:

On-demand troubleshooting and repairs

Remote or on-site support

Email and phone assistance for quick questions

No-Surprise Pricing

We believe tech support should be stress-free and transparent. You’ll get a clear quote before we start, with no hidden fees or surprise charges.

Multilingual support (English, Cantonese, Mandarin) available

Full Range of Residential Tech/IT services

Apple Mac & PC

Broadband and Internet Installations

Computer Repairs

Computer Setup, Updates, Maintenance

Computer Support

Data Migration, Transfers, Back

Home Office Setup & Support

iPads, Tablets, iPhones, Androids

Insurance Reports

Networking & Internet Security

New Computers and Upgrades

On-site and Remote Virtual Support

Printers & Scanners

Slow Wi-fi, Coverage, Home Networking

Technical, IT Training and Education

TV & Home Theatre

Virus & Malware Removal

See what our customers have to say

Carri Cee ★★★★★
Incredibly rare for me to trust someone professionally and personally. Eric is the consummate professional. Able to fix whatever problem I present him … more quickly and efficiently while always being upbeat and personable in the process. Cannot recommend his services highly enough.
Michael Dalla-Valle ★★★★★
I messaged Eric late evening and received assistance right away.
Dropped my keyboard off the next day and was repaired in a few hours
Thank you Eric! … more
Graham Oliver ★★★★★
Prompt response to ongoing problems with NBN and home network at short notice.
maxwell khakpash ★★★★★
Excellent work done by Eric, he is really a nice person and great at his work ,thanks for fixing the laptop and the fair price.
Maggie Deng ★★★★★
I really appreciate that Eric responded to my inquiring very quickly. Eric’s service is very professional. He’s a very friendly guy. I only paid a small … more cost for him to repair my pc. I saved a lot of money instead of buying a new one. Very satisfied. Highly recommended!
Daniel Chan ★★★★★
Eric was absolutely amazing. Not only he fixed my laptop within a day, but also provided full explanation of what happened. Would definitely recommend … more him for any repairs!
Angelia Leong ★★★★★
Eric is so good at what he does! Was only going to replace my laptop battery but he took the time to help me uninstall useless apps & gave lots of … more good advice & tips. Will definitely recommend his service. And he is reasonable in his charges too.
Jordan Yim ★★★★★
I had an issue with a laptop that would cut out intermittently. Eric was super helpful at troubleshooting the problem with the motherboard. He went above … more and beyond to assist during a long weekend when I needed it urgently for business. Would highly recommend!
Nick Zeng ★★★★★
Eric is a professional and reliable IT repairer, My son’s laptop was fixed very well and charged reasonably. Satisfied and Recommend !
Lea H ★★★★★
I’m happy with the fast and efficient services received on a Sunday afternoon. Luckily, Eric is only a few minutes away so that helps with urgent repairs. … more
Nick Fuentes ★★★★★
I was treated as a real important person with the upgrade by Eric in my desktop computer upgrade, I am real happy with the service and the service so excellent; … more I really recommend this place and I’ll be back soon for my laptop upgrade. Thank you so much.
Kitman Yip ★★★★★
Highly recommend and thank you Eric🙏 He saved the deleted precious photos in my old computer👍🏻 He is very friendly and has a very good attitude. He is … more also good at communicating in Chinese. Thank God for knowing him🙏
Rhythm bhola ★★★★★
Great service!
Annie Nguyen ★★★★★
Absolutely best experience I ever had, Eric responded very quick, super friendly and he even offer me the best way what to do when I need to reset my iPad. … more Highly recommended🤭
eugene welsh ★★★★★
Eric from EC Support is hands down one of the best tech support people I’ve ever dealt with. He’s not just your average computer technician – he’s genuinely … more passionate about all kinds of gadgets and tech, not just PCs. Most techs stick to one area, but Eric is curious, open-minded, and always happy to dive into something different.
He's also incredibly friendly and easy to talk to, which makes a huge difference when you're dealing with tech issues. He explains things clearly without being condescending, and he always offers great value for his services. Whether it's troubleshooting, advice, or setup help, you can tell he actually cares about getting things right for you.
Highly recommended for anyone looking for reliable, approachable, and gadget-savvy support!
Very happy chippy,
EASTERN ROT REPAIRS.
Paris Guariglia ★★★★★
On time, and he gets things done perfectly.
Jiang Ming ★★★★★
⭐⭐⭐⭐⭐
Eric at ECSupport has been an absolute game-changer for our car maintenance and repair business! As a newly launched local company proudly serving … more Melbourne—especially the eastern suburbs—we pride ourselves on delivering fast, friendly, and reliable service to keep our customers’ vehicles running smoothly. Eric’s expertise in optimizing our customer relationship system (CRM) has taken our operations to the next level.
From day one, Eric took the time to understand the unique needs of our automotive business. He designed a tailored CRM solution that simplifies appointment scheduling, tracks customer vehicle histories, and ensures seamless communication with our clients. His system has made it effortless for us to send timely service reminders, follow up on repairs, and personalize interactions—key factors in building trust with car owners.
What impressed us most was Eric’s ability to translate technical CRM features into practical tools that benefit a hands-on industry like ours. He even integrated feedback loops to help us improve our services based on customer reviews. Thanks to his guidance, we’re now able to focus more on what we do best: providing top-notch car care while maintaining the personal touch that local clients deserve.
For any Melbourne business—especially in automotive or customer-focused industries—we **highly recommend ECSupport**. Eric doesn’t just build systems; he builds partnerships. Trust his team to help you streamline operations and keep your customers loyal.
Daphne ★★★★★
Thanks Eric, great, efficient, professional and friendly service. I'm so glad I found you online!!!! Will definitely call you when I need help with … more my computer again! 🙏
Daniel Pancho ★★★★★
very at hand with assisting the customer. and they are willing to help with your technical problems.

Premium Business Support

Tailored for critical services and reliability

computer-repairs-melbourne-business-support

Best for:

Business owners who can’t afford downtime: Whether it’s a crashed server, a slow network, or a system failure, our priority support gets you back online fast, minimising revenue loss (e.g., saving $8,000–$25,000 per hour of downtime). Our retainer ensures proactive fixes before issues disrupt your operations.

Non-technical managers needing clear solutions: You don’t need to be an IT expert. We explain everything in plain English and tailor our services to your business, whether you’re a physio clinic, café, legal or tax advisor or retail shop in Melbourne.

Growing businesses requiring compliance and reliability: If you handle sensitive data (e.g., client records) or need to comply with Australian Privacy Principles, our secure, scalable solutions keep you protected and compliant. Our local team supports your growth with customised IT strategies.

What's Included:

Priority troubleshooting and repairs (response within 2 hours)

Remote and on-site support tailored to your business

24/7 phone and email assistance for urgent issues

Proactive maintenance (bi-weekly system checks, security updates)

Generous discount for Retainer clients

Free initial IT assessment (valued at $300) for new Retainer clients

Full Range of Business Tech/IT services

Cloud Migration

Data & Cyber Security

Device Management & Support

Digital Payments

Domain & Website hosting

Electronic Waste Management

Email & Data Migration

Full comprehensive Task Automation (CRM, Leads & Opportunities Management, Chatbots, Email / SMS triggers, Invoicing)

IT Procurement

IT Support

Lifecycle Management

Microsoft365, Google, and any cloud or software subscriptions setup and management

Networking & VoIP

Payment systems support (e.g., Square, Stripe)

POS & Retail

Web Development (Online stores, Fully Mobile Responsive sites, WordPress, Wix, Shopify etc)

Ready to solve your IT & Computer problems?

Mitcham, VIC

0478953755

hello@ecsupport.com.au