Computer Repairs & IT Support in Melbourne

Whether it’s a home laptop, a business PC or an Apple Mac, we cover computer repairs and computer support right across Melbourne — onsite through the eastern suburbs, remotely anywhere in the metro, or on the bench at our Mitcham workshop. Because the right price depends on the fault, you always get a clear quote before we start, the phone diagnosis is free 24 hours a day, 7 days a week, and if we can’t fix it there’s no fee. Over 25 years in the trade.

Cracked or broken screen? We replace them

A cracked, flickering or black laptop screen almost never means a new machine. We replace screens across every major brand — Apple and Windows — matched to the exact panel your model uses, collected and returned across Melbourne’s east.

Apple / Mac

Windows / PC laptops

  • Laptop screen replacement — every major brand, FHD to OLED
  • Dell — XPS, Latitude, Inspiron, Alienware
  • HP — Spectre, Envy, Pavilion, EliteBook
  • Lenovo — ThinkPad, IdeaPad, Yoga, Legion
  • ASUS — ZenBook, VivoBook, ROG, TUF
  • Acer — Aspire, Swift, Nitro, Predator
  • MSI — Raider, Vector, Stealth, Katana
  • Razer — Blade 14, 15, 16, 18
  • Samsung — Galaxy Book, Book Pro, Ultra
  • Microsoft Surface — Pro, Laptop, Book

Residential support

Perfect for one-off fixes and urgent problems — no contracts, no ongoing fees.

A parent helping a child with schoolwork at a dining table beside an open laptop

Best for

  • Quick fixes without commitment — a slow computer, a Wi-Fi dropout, or a printer that will not cooperate, solved fast.
  • People who would rather not deal with the tech — we explain things plainly, for retirees and young families alike.
  • Time-poor professionals and parents — local and flexible, with same-day or next-day help.

What’s included

  • On-demand troubleshooting and repairs
  • Remote or onsite support
  • Phone and email help for quick questions
  • A clear quote before we start — no hidden fees

What we cover at home

  • Apple Mac & PC repairs
  • Computer setup, updates and maintenance
  • Data migration, transfers and backups
  • Home office setup & support
  • iPads, tablets, iPhones & Android
  • Networking & internet security
  • New computers and upgrades
  • Printers & scanners
  • Slow Wi-Fi, coverage & home networking
  • Apple & Mac repairs
  • TV & home theatre setup
  • Virus & malware removal

Business support

Tailored for businesses that cannot afford downtime.

Three colleagues talking around an open MacBook in an office

Best for

  • Owners who lose money when systems go down — priority support gets you back online fast, before a failure eats into a day’s trade.
  • Non-technical managers — we explain everything in plain English and fit the work around how you actually operate.
  • Growing businesses that need reliability — secure, scalable support, mindful of the Australian Privacy Principles if you handle client data.

What’s included

  • Priority troubleshooting and repairs
  • Remote and onsite support tailored to your business
  • Phone and email help for urgent issues
  • Proactive maintenance — regular system checks and security updates

What we cover for business

  • Data & cyber security
  • Device management & support
  • Email & data migration
  • Microsoft 365, Google Workspace and cloud subscriptions
  • Networking & VoIP
  • Point-of-sale & retail systems
  • Payment systems (Square, Stripe and similar)
  • Website & domain hosting
  • IT procurement and lifecycle management

Ready to solve your IT problem?

Call 0478 953 755 any hour of the day, or email us. We are based in Mitcham, VIC, and cover Melbourne’s eastern suburbs onsite with the wider metro supported remotely.

What customers say

5.0 from 82 Google reviews

Rick Forster
★★★★★
Within 90 mins of calling Eric he was able to have a look at my pc which had just become non responsive. He was able to resolve the issue, have the machine working much better and assist in installing the latest Windows program. Overall saved me spending $1300 on a new laptop. He explained everything to me in non technical terms and was a pleasure to deal with. Highly recommended.
Lucy Wadsley
★★★★★
Eric was recommended to me via social media. I can highly recommend Eric, he was so prompt with his response to me when I contacted him and saw me the next morning. Unfortunately my laptop was unfixable but Eric did not charge me for his time whilst investigating the problem. Eric then offered me with no pressure a very reasonable priced refurbished laptop which he had sorted for me to collect the following day! Super amazing service, excellent communication skills and trustworthy.
Halil Tuner
★★★★★
I reached out to ECSupport after having a very poor experience with another computer repair place regarding an issue my Dell laptop's screen. Eric was very responsive to every question I had even before I made the decision to take my notebook to them for a repair. Overall had great communication before and after the repair and everything went very smoothly. Fast service at a reasonable price. Highly recommend. Thanks Eric!
FLN
★★★★★
I was referred to Eric through a local Facebook community page, and he definitely did not disappoint. I initially contacted Eric to help recover a lost document from my laptop, and within minutes he had successfully retrieved it. Eric also upgraded my laptop to Windows 11, saving me from having to buy a new one, and even removed a virus during the process. Eric is incredibly knowledgeable, responsive, professional, and very easy to deal with. I’ve already recommended him to family and friends, who have also used his services for laptop upgrades. I would highly recommend Eric to anyone looking for a reliable and trustworthy local IT specialist.
matt hunter
★★★★★
Eric was prompt and professional, I contacted him in the morning and was fixed by lunch time. And my PC is now working perfectly. Will definitely be using Eric's services again
P13
★★★★★
Above and beyond service, Kind and knowledgeable! Genuinely wants the most effective outcome for you! Would give 6/5 stars if I could
Anastasia Alexander
★★★★★
Had such a good experience with Eric, he was quick to respond and organise a time to sort out my pc. If I have any more problems occur I will definitely reach out again.
Kammy Chan
★★★★★
Eric was very helpful and friendly to deal with! He repaired my laptop's battery cheaper than if I even attempted to do it on my own as he was happy to pass on the discount for the parts that he received from his supplier, which I was highly grateful for. There was a delay in the parts shipment as well, but Eric provided regular updates and kept me in the loop constantly without me even prompting him. Definitely highly recommend if you ever have any tech needs fixed 🙂
Emmie Keung
★★★★★
Excellent, responsive communication and customer service! Eric is a trustworthy and experienced tech who you can depend on. I had a laptop issue (blue screen of death) and within a day, it was fixed! Eric also took the time to answer any questions and concerns I had which I was greatly appreciative of. I highly recommend his services as I felt very well taken care of, and would definitely call on his expertise again in the future if needed.
Heather Bridges
★★★★★
Very happy to have found Eric’s business after my computer wouldn’t reboot when it was loading an update. Eric initially took my query online and then fixed my computer within a few hours. In addition he completed a sorely needed back-up. Im a very happy and relieved customer! Thanks Eric!
Wina Parman
★★★★★
Eric was swift in getting the repair needed for my son’s laptop and he explained clearly about the charges and what will happen before he started the work. Thank you Eric for your service. We know we can rely on you when we need another help next time!
Carri Cee
★★★★★
Incredibly rare for me to trust someone professionally and personally. Eric is the consummate professional. Able to fix whatever problem I present him quickly and efficiently while always being upbeat and personable in the process. Cannot recommend his services highly enough.
Graham Oliver
★★★★★
Prompt response to ongoing problems with NBN and home network at short notice.
maxwell khakpash
★★★★★
Excellent work done by Eric, he is really a nice person and great at his work ,thanks for fixing the laptop and the fair price.
Maggie Deng
★★★★★
I really appreciate that Eric responded to my inquiring very quickly. Eric’s service is very professional. He’s a very friendly guy. I only paid a small cost for him to repair my pc. I saved a lot of money instead of buying a new one. Very satisfied. Highly recommended!
Daniel Chan
★★★★★
Eric was absolutely amazing. Not only he fixed my laptop within a day, but also provided full explanation of what happened. Would definitely recommend him for any repairs!
Angelia Leong
★★★★★
Eric is so good at what he does! Was only going to replace my laptop battery but he took the time to help me uninstall useless apps & gave lots of good advice & tips. Will definitely recommend his service. And he is reasonable in his charges too.
Jordan Yim
★★★★★
I had an issue with a laptop that would cut out intermittently. Eric was super helpful at troubleshooting the problem with the motherboard. He went above and beyond to assist during a long weekend when I needed it urgently for business. Would highly recommend!
Nick Zeng
★★★★★
Eric is a professional and reliable IT repairer, My son’s laptop was fixed very well and charged reasonably. Satisfied and Recommend !
Lea H
★★★★★
I’m happy with the fast and efficient services received on a Sunday afternoon. Luckily, Eric is only a few minutes away so that helps with urgent repairs.
Nick Fuentes
★★★★★
I was treated as a real important person with the upgrade by Eric in my desktop computer upgrade, I am real happy with the service and the service so excellent; I really recommend this place and I’ll be back soon for my laptop upgrade. Thank you so much.
Kitman Yip
★★★★★
Highly recommend and thank you Eric🙏 He saved the deleted precious photos in my old computer👍🏻 He is very friendly and has a very good attitude. He is also good at communicating in Chinese. Thank God for knowing him🙏
Annie Nguyen
★★★★★
Absolutely best experience I ever had, Eric responded very quick, super friendly and he even offer me the best way what to do when I need to reset my iPad. Highly recommended🤭
eugene welsh
★★★★★
Eric from EC Support is hands down one of the best tech support people I’ve ever dealt with. He’s not just your average computer technician – he’s genuinely passionate about all kinds of gadgets and tech, not just PCs. Most techs stick to one area, but Eric is curious, open-minded, and always happy to dive into something different. He's also incredibly friendly and easy to talk to, which makes a huge difference when you're dealing with tech issues. He explains things clearly without being condescending, and he always offers great value for his services. Whether it's troubleshooting, advice, or setup help, you can tell he actually cares about getting things right for you. Highly recommended for anyone looking for reliable, approachable, and gadget-savvy support! Very happy chippy, EASTERN ROT REPAIRS.
Paris Guariglia
★★★★★
On time, and he gets things done perfectly.
Jiang Ming
★★★★★
⭐⭐⭐⭐⭐ Eric at ECSupport has been an absolute game-changer for our car maintenance and repair business! As a newly launched local company proudly serving Melbourne—especially the eastern suburbs—we pride ourselves on delivering fast, friendly, and reliable service to keep our customers’ vehicles running smoothly. Eric’s expertise in optimizing our customer relationship system (CRM) has taken our operations to the next level. From day one, Eric took the time to understand the unique needs of our automotive business. He designed a tailored CRM solution that simplifies appointment scheduling, tracks customer vehicle histories, and ensures seamless communication with our clients. His system has made it effortless for us to send timely service reminders, follow up on repairs, and personalize interactions—key factors in building trust with car owners. What impressed us most was Eric’s ability to translate technical CRM features into practical tools that benefit a hands-on industry like ours. He even integrated feedback loops to help us improve our services based on customer reviews. Thanks to his guidance, we’re now able to focus more on what we do best: providing top-notch car care while maintaining the personal touch that local clients deserve. For any Melbourne business—especially in automotive or customer-focused industries—we \*\*highly recommend ECSupport\*\*. Eric doesn’t just build systems; he builds partnerships. Trust his team to help you streamline operations and keep your customers loyal.
Daphne
★★★★★
Thanks Eric, great, efficient, professional and friendly service. I'm so glad I found you online!!!! Will definitely call you when I need help with my computer again! 🙏
Daniel Pancho
★★★★★
very at hand with assisting the customer. and they are willing to help with your technical problems.
Call 0478 953 755 — open now