Virus, Malware & Spyware Removal Melbourne

Is your computer running slow or showing strange pop-ups? ECSupport offers fast, reliable virus and malware removal services all across Melbourne. Our expert technicians clean laptops, desktops, Macs, mobiles and tablets ensuring your device is secure and performs like new. Call us now at 0478 953 755 for a free assessment of your device and get same-day service!

0478 953 755

Call now or leave a message 24 hours a day, 7 days a week!

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Our Virus Removal Process

  • Troubleshoot & Diagnose: We assess your device to identify if there's any suspicious signs of malware and virus, at no cost!
  • Perform Cleaning: Our technicians use specialist premium tools to help remove all malicious software that's causing the slow speed issues, popups and other problems (not just Windows Defender/Security)
  • System Optimisation: We optimise your computer to ensure that no further instructions have been left on the computer that might cause issues to happen again
  • Antivirus & Threat Protection Installation: We install trusted antivirus, malware and threat protection software to prevent future events

Signs Your Computer Has a Virus or Malware

1. Slow Performance & Frequent Crashes

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Viruses, spyware and malware are out to harvest data and take over your computer.  Is your desktop or laptop is running slowly?  

A computer that runs slowly or crashes frequently is often a sign of a virus or malware infection. Malicious software can consume system resources, corrupt files, or conflict with legitimate programs, causing sluggish performance or unexpected shutdowns.

For example, ransomware or spyware might overload your CPU, making tasks like browsing or opening files painfully slow. 

2. Unexpected Pop-Ups or Ads

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Unexpected pop-ups or ads, especially those appearing outside a browser or promoting suspicious content, are common signs of adware or malware.

These intrusive ads can redirect to harmful websites, collect personal data, or install additional malicious software. This can disrupt daily computer use and create security risks, as clicking on such ads can lead to further infections.

Removing adware requires thorough scanning with professional tools to ensure the device is clean and protected from ongoing threats, safeguarding both performance and user data.

3. Unusual error messages or programs running automatically

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Unusual error messages or programs launching without you intentionally opening it can signal a malware or virus infection.

Malicious software can alter system settings, initiate unauthorised processes, or attempt to gather data like your passwords, crypto wallets and other sensitive information, creating security vulnerabilities.

For example, a Trojan might trigger error messages or start programs independently, compromising the device’s functionality. These issues can lead to system instability and potential data breaches. Identifying and eliminating such threats typically requires diagnostic tools to detect and remove the malicious software, restoring normal operation.

These types of software can also hold your data at ransom, asking you to pay for the deletion of that information, or access your webcam to take unsuspecting photos and videos all without your knowledge.

4. Missing files or unauthorised access to accounts

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Missing files or unauthorised access to accounts, such as emails or social media might indicate a malware infection, such as a keylogger or Trojan.

These software can delete critical data or steal login credentials, putting personal or business information at risk. This can result in significant data loss or privacy concerns, as attackers may exploit stolen credentials such as your identity, bank credit and debit cards.

Need help to solve your Virus and Malware issues?

0478 953 755

Call now or leave a message 24 hours a day, 7 days a week!