Computer Repairs and IT Support in Melbourne CBD 3000

Choose ECSupport to deliver customised technology solutions for Melbourne’s dynamic CBD. As your professional technology specialists, we support urban professionals near Federation Square and businesses along Collins Street. With over 25 years of expertise, our services are cost-effective and ideal for clients searching “computer repair Melbourne” or “IT support Melbourne.”

0478 953 755

Call now or leave a message 24 hours a day, 7 days a week!

Why Choose ECSupport in Melbourne ?

Melbourne’s fast-paced CBD demands reliable technology, and ECSupport delivers. From our Mitcham office, just 20 km away, we provide swift support to apartments near Bourke Street and corporate offices along Queen Street. Our same-day service swiftly resolves issues, minimising disruptions, backed by a 30-day warranty—if anything goes wrong within 30 days, we will repair it free of charge. Clients can opt for onsite visits, remote assistance, or drop-off at our Mitcham office, with English and Chinese support for Melbourne’s diverse community. Furthermore, our transparent pricing ensures no hidden costs.

25+ Years of Experience: Offers rapid repairs to keep downtime minimal, tailored to your schedule.

Same-Day Service: Offers rapid repairs to keep downtime minimal, tailored to your schedule.

30-Day Warranty: If anything goes wrong in the 30 days, we will fix it, free of charge.

Flexible Options: Onsite, remote, or drop-off services to suit your schedule.

Multilingual Support: Support in English and Chinese for Balwyn’s diverse community.

Transparent Pricing: Fair, upfront costs with no hidden fees.

See what our customers have to say

Daniel Chan ★★★★★
Eric was absolutely amazing. Not only he fixed my laptop within a day, but also provided full explanation of what happened. Would definitely recommend … more him for any repairs!
Angelia Leong ★★★★★
Eric is so good at what he does! Was only going to replace my laptop battery but he took the time to help me uninstall useless apps & gave lots of … more good advice & tips. Will definitely recommend his service. And he is reasonable in his charges too.
Maggie Deng ★★★★★
I really appreciate that Eric responded to my inquiring very quickly. Eric’s service is very professional. He’s a very friendly guy. I only paid a small … more cost for him to repair my pc. I saved a lot of money instead of buying a new one. Very satisfied. Highly recommended!
Jordan Yim ★★★★★
I had an issue with a laptop that would cut out intermittently. Eric was super helpful at troubleshooting the problem with the motherboard. He went above … more and beyond to assist during a long weekend when I needed it urgently for business. Would highly recommend!
Nick Zeng ★★★★★
Eric is a professional and reliable IT repairer, My son’s laptop was fixed very well and charged reasonably. Satisfied and Recommend !
Nick Fuentes ★★★★★
I was treated as a real important person with the upgrade by Eric in my desktop computer upgrade, I am real happy with the service and the service so excellent; … more I really recommend this place and I’ll be back soon for my laptop upgrade. Thank you so much.
Kitman Yip ★★★★★
Highly recommend and thank you Eric🙏 He saved the deleted precious photos in my old computer👍🏻 He is very friendly and has a very good attitude. He is … more also good at communicating in Chinese. Thank God for knowing him🙏
Rhythm bhola ★★★★★
Great service!
Annie Nguyen ★★★★★
Absolutely best experience I ever had, Eric responded very quick, super friendly and he even offer me the best way what to do when I need to reset my iPad. … more Highly recommended🤭
eugene welsh ★★★★★
Eric from EC Support is hands down one of the best tech support people I’ve ever dealt with. He’s not just your average computer technician – he’s genuinely … more passionate about all kinds of gadgets and tech, not just PCs. Most techs stick to one area, but Eric is curious, open-minded, and always happy to dive into something different.
He's also incredibly friendly and easy to talk to, which makes a huge difference when you're dealing with tech issues. He explains things clearly without being condescending, and he always offers great value for his services. Whether it's troubleshooting, advice, or setup help, you can tell he actually cares about getting things right for you.
Highly recommended for anyone looking for reliable, approachable, and gadget-savvy support!
Very happy chippy,
EASTERN ROT REPAIRS.
Paris Guariglia ★★★★★
On time, and he gets things done perfectly.
Jiang Ming ★★★★★
⭐⭐⭐⭐⭐
Eric at ECSupport has been an absolute game-changer for our car maintenance and repair business! As a newly launched local company proudly serving … more Melbourne—especially the eastern suburbs—we pride ourselves on delivering fast, friendly, and reliable service to keep our customers’ vehicles running smoothly. Eric’s expertise in optimizing our customer relationship system (CRM) has taken our operations to the next level.
From day one, Eric took the time to understand the unique needs of our automotive business. He designed a tailored CRM solution that simplifies appointment scheduling, tracks customer vehicle histories, and ensures seamless communication with our clients. His system has made it effortless for us to send timely service reminders, follow up on repairs, and personalize interactions—key factors in building trust with car owners.
What impressed us most was Eric’s ability to translate technical CRM features into practical tools that benefit a hands-on industry like ours. He even integrated feedback loops to help us improve our services based on customer reviews. Thanks to his guidance, we’re now able to focus more on what we do best: providing top-notch car care while maintaining the personal touch that local clients deserve.
For any Melbourne business—especially in automotive or customer-focused industries—we **highly recommend ECSupport**. Eric doesn’t just build systems; he builds partnerships. Trust his team to help you streamline operations and keep your customers loyal.
Daphne ★★★★★
Thanks Eric, great, efficient, professional and friendly service. I'm so glad I found you online!!!! Will definitely call you when I need help with … more my computer again! 🙏
Daniel Pancho ★★★★★
very at hand with assisting the customer. and they are willing to help with your technical problems.

Residential IT Solutions in Melbourne CBD

Melbourne’s urban professionals and students rely on seamless technology, whether working remotely near Bourke Street or studying in CBD apartments. Our tailored services ensure your devices perform effortlessly, designed to support this vibrant, fast-paced lifestyle.

Computer and Laptop Repairs

A faulty laptop or slow computer can disrupt your workflow. We service Apple MacBooks, Windows laptops, and desktops, resolving hardware and software issues. Perfect for urban professionals working remotely.

Online Security and Virus Protection

Safeguarding your data is critical in a connected city. We eliminate viruses, malware, and spyware, then deploy advanced security software to protect your information. Ideal for residents prioritising secure online activities.

Wi-Fi Performance Optimisation

Unreliable Wi-Fi can frustrate apartment dwellers. We optimise your network for speed and coverage, securing it against unauthorised access. Essential for homes with multiple connected devices.

Data Retrieval and Backup Solutions

Losing important files or photos is distressing. We recover files from damaged drives and establish automatic backups to secure your data. Crucial for residents who value their digital assets.

Work-from-Home Setup

Enhance your home office with our tailored solutions, including high-speed internet and productivity tools, designed for professionals in high-rise apartments.

Smart Home System Integration

Upgrade your apartment with smart devices like security systems or automated lighting. We ensure seamless setup for intuitive control, ideal for modern urban living.

Smartphone and Tablet Assistance

Keep smartphones and tablets performing reliably with our setup, troubleshooting, and update services, ready for communication or entertainment.

Tech Skill Development

Seeking to master your devices? Our personalised training covers device use and advanced software, empowering residents with confidence.

Ready to solve your IT Tech challenges?

0478 953 755

Call now or leave a message 24 hours a day, 7 days a week!

Business IT Solutions in Melbourne CBD

Melbourne’s corporate offices and startups, particularly those along Queen Street, depend on robust technology to drive productivity and innovation. ECSupport delivers comprehensive, scalable IT solutions that ensure long-term reliability, minimise operational downtime, and optimise cost-efficiency. From enterprise-grade cybersecurity to seamless cloud integration, our services are tailored to empower Melbourne’s commercial sector to excel in a competitive global market.

Continuous IT Maintenance

Uninterrupted operations are vital for CBD businesses. Our 24/7 helpdesk, proactive system monitoring, and customised service-level agreements (SLAs) minimise downtime, ensuring your business thrives during critical periods. Perfect for corporate offices and startups requiring constant uptime.

Robust Cybersecurity Measures

Protecting sensitive client and financial data is paramount. We implement enterprise-grade firewalls, intrusion detection systems, and regular staff training to safeguard against cyber threats. Crucial for businesses handling transactions or confidential information, ensuring compliance and trust.

Cloud Solutions and Hosting

Scale your business efficiently with our cloud migration and hosting solutions. We provide secure, high-performance cloud infrastructure, enabling seamless data access and collaboration, ideal for growing startups and established firms seeking flexibility and cost savings.

Business Technology Consulting

Stay ahead with our digital consulting services. We leverage AI, automation, and data analytics to streamline operations and enhance customer experiences, tailored for Melbourne businesses aiming for global competitiveness.

Payment Processing Systems

Streamline transactions with our secure, reliable point-of-sale systems, integrated with inventory and CRM tools. Designed for retail and hospitality sectors, our solutions boost efficiency and customer satisfaction while minimising errors.

Hardware and Software Sourcing

Navigating hardware and software upgrades can be complex. We provide expert recommendations for cost-effective, future-proof solutions, ensuring your investments align with business goals and budgets, saving time and resources.

Productivity and Communication Tools

Empower your team with Microsoft 365, VoIP systems, and collaboration platforms, customised to enhance workflow and communication. Our solutions drive productivity and scalability for businesses poised for expansion.

Ready to solve your Business IT challenges?

0478 953 755

Call now or leave a message 24 hours a day, 7 days a week!

Building a connected Melbourne CBD

Melbourne’s vibrant CBD, from Federation Square to Bourke Street, thrives on innovation. ECSupport supports this spirit through local initiatives, educational programmes, and community events, strengthening Melbourne’s vitality.

We love helping our locals

South Yarra
Southbank
West Melbourne

Searching for “computer repair Melbourne” or “IT support Melbourne”? Contact ECSupport for a complimentary quote or to schedule a visit. Based just 20 km away in Mitcham, we offer 24/7 support via phone, WhatsApp, Facebook Messenger, or SMS, delivering prompt, professional assistance.

Mitcham, VIC

0478953755

hello@ecsupport.com.au