Computer and Mac support for Kensington
Kensington packs a lot of housing variety into a small area: Victorian cottages, walk-up flats, and the newer townhouse and apartment developments around the Kensington Banks area. The newer stock in particular tends to arrive with the modem installed wherever the cabling terminated — commonly a cupboard near the front door — which is rarely where anyone actually uses the internet. Moving or supplementing it usually delivers a bigger improvement than anything a provider will sell you.
What comes up most in Kensington
- Modem in the wrong cupboard — installed where the cabling ended, not where you use it
- Mixed housing stock — cottages, walk-ups and townhouses in the same few streets
- Remote support — same-day for most software faults
- Scheduled visits — planned attendance for coverage work
How we cover Kensington
Remote support for software faults, which is generally the fastest route at this distance. Scheduled visits and collection from Mitcham, 24.7 km east.
Tell us what your machine is doing and we will tell you what is likely wrong — the Kensington call is free, any hour.
Call 0478 953 755Kensington questions we get asked
My modem is in a cupboard by the front door. Does that matter?
A great deal. That is one of the worst places for coverage, and it is extremely common in newer builds because it is where the cabling ends. Relocating it or adding an access point usually improves things far more than upgrading your plan.
Can you fix things without visiting Kensington?
Most software, email, account and configuration problems, yes — usually the same day. Hardware and coverage work needs someone present, and we schedule that.
Are you local to Kensington?
No. We are based in Mitcham, 24.7 km east, and cover Kensington remotely and by scheduled visit.
Talk to someone in Kensington today
The phone is answered 24 hours a day, 7 days a week. Describe what the machine is doing and we will tell you whether it is worth fixing before you commit to anything.
Call 0478 953 755