Affordable Managed IT for Small Business

Managed IT that fits a small business budget

Most managed IT providers are built for 50-seat offices, and their pricing shows it. A five-person practice, a trade business or a shop doesn't need a service desk and an account manager. It needs someone who will keep the accounts, email, devices and website in order, and who can fix things quickly when they break. That is the whole service. We scope it to what you actually run, agree one fixed monthly price, and you stop paying by the hour for every small problem.

What we look after

This is the work we do every day. Pick what your business relies on and we'll build the plan around it.

• Microsoft 365 administration — users, licences, mailboxes, Teams, security defaults and multi-factor sign-in, all set up properly and kept tidy
• SharePoint and OneDrive — shared company files with sensible permissions, so the right people see the right folders and nothing lives on one person's laptop
• Google Workspace — Gmail on your own domain, shared drives, calendars, user accounts and the security settings Google leaves off by default
• Email management — mail that arrives and doesn't land in spam: SPF, DKIM and DMARC, domain records, migrations between providers, and shared inboxes
• cPanel hosting and domains — hosting accounts, DNS, SSL certificates, renewals and the server-side settings nobody remembers until something expires
• WordPress websites — updates, backups, security, speed and the content changes you never get around to
• SEO and Google Business Profile — getting found locally: page titles, site structure, Search Console and a Google Business Profile that converts
• Devices, backups and security — staff laptops and PCs patched and backed up, new starters set up, leavers' access removed the same day

Fixed cost per month, no surprise invoices

You pay one agreed amount each month, and plans start from $99. The price depends on how many people and devices you have and which of the services above you want covered. We work that out together on a free 30-minute chat, write down exactly what's included, and send it to you before anything starts. Work outside the plan, such as a new office fit-out or a one-off project, is quoted separately and up front, so the monthly bill doesn't move without you knowing why.

Responsive, fast support

When something stops working in a small business, someone stops working. That's why the phone is answered 24 hours a day, 7 days a week, and most problems are fixed on the first call by secure remote session, often while you wait. Response times are agreed in writing in your plan, and urgent problems go to the front of the queue. When a job needs hands on, we come onsite across Melbourne's eastern suburbs from our base in Mitcham.

Who it suits

Offices, clinics, professional practices, trades, retail and hospitality businesses with roughly 1 to 25 staff and no IT person of their own. Usually the IT has grown up in pieces: one email provider, files in three places, a website someone built years ago, and a password spreadsheet. The first job is to bring that together into one setup that's documented, secure and backed up. After that, keeping it running is the monthly service.

How to start

Book a free 30-minute chat at a time that suits you, using the calendar on this page. We'll call you, ask what you run and what keeps going wrong, and tell you plainly what we would change and what the monthly cost would be. If it isn't a fit, you still leave the call with free advice.