How to find your laptop's model number — every major brand

Before any repair or parts search, you need your laptop's exact model — and every brand hides it somewhere different. Here is where to find it on each major brand, and why it matters more than people expect.

Why the model number matters

The same laptop model often shipped with several different screens — FHD, QHD, 4K, OLED, touch or high-refresh gaming panels — that look alike but are not interchangeable. Your exact model (and often a sub-code) is what tells us which panel yours has, so a quote is accurate the first time. It is worth two minutes to find it before you ring anyone.

Dell

Where to find it: 7-character Service Tag on the base (or in the BIOS / SupportAssist)
Common ranges: XPS, Latitude, Inspiron, Vostro, Precision, G-series, Alienware
Panels fitted: FHD, QHD+, 4K UHD, 3.5K OLED, InfinityEdge touch, high-refresh gaming

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HP

Where to find it: Product number + serial on the base (or Fn + Esc for System Information)
Common ranges: Spectre, Envy, Pavilion, EliteBook, ProBook, Omen, Victus
Panels fitted: FHD, QHD, 4K OLED, x360 bonded touch, high-refresh gaming

HP screen replacement →

Lenovo

Where to find it: Machine type (e.g. 20XW / 82XX) + serial on the base
Common ranges: ThinkPad, IdeaPad, Yoga, Legion, ThinkBook
Panels fitted: FHD, QHD, 4K, OLED, touch, 144Hz–240Hz gaming

Lenovo screen replacement →

ASUS

Where to find it: Model code on the base (e.g. UX3405, FA507)
Common ranges: ZenBook, VivoBook, ROG, TUF Gaming, ProArt
Panels fitted: FHD, 2.8K/3K OLED, 4K, 120Hz–240Hz gaming, touch

ASUS screen replacement →

Acer

Where to find it: Model name + SNID / serial on the base
Common ranges: Aspire, Swift, Nitro, Predator, Spin, TravelMate
Panels fitted: FHD, QHD, touch, 144Hz+ gaming

Acer screen replacement →

Microsoft Surface

Where to find it: Model number on the back (Pro) or underside (Laptop), or Settings › About
Common ranges: Surface Pro, Surface Laptop, Surface Book, Laptop Studio, Laptop Go
Panels fitted: Bonded PixelSense touch-glass display assemblies

Microsoft Surface screen replacement →

MSI

Where to find it: Model on the base (e.g. GS66, Katana 15)
Common ranges: Stealth, Katana, Cyborg, Prestige, Modern
Panels fitted: FHD, QHD, 144Hz–240Hz gaming, OLED on creator lines

MSI screen replacement →

Samsung

Where to find it: Model code on the base (e.g. NP750, 950XED)
Common ranges: Galaxy Book, Galaxy Book Pro
Panels fitted: FHD, AMOLED, touch

Samsung screen replacement →

LG

Where to find it: Model on the base (e.g. 16Z90R)
Common ranges: gram
Panels fitted: FHD, WQXGA, OLED, touch

Razer

Where to find it: Model on the base
Common ranges: Blade 14 / 15 / 16 / 18
Panels fitted: QHD, 4K, 165Hz–240Hz+ gaming, OLED

Razer screen replacement →

Got your model number?

Ring us with the make, model and what the screen (or laptop) is doing, and we will give you a firm quote over the phone. We repair every major brand across Melbourne, collected from the eastern suburbs and returned tested with a 30-day warranty. Phone diagnosis is free, any hour.

Call 0478 953 755